Playa Caracol Hotel & Spa, Veracruz ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Avenida Mocambo 526, Veracruz, Mexico

Playa Caracol Hotel & Spa provides a beachfront experience featuring a seasonal outdoor swimming pool and a private beach area. This 4-star hotel offers a variety of dining options, including a restaurant specializing in regional cuisine, as well as amenities like a fitness center and spa services.

Rooms & Amenities

Each of the 39 air-conditioned rooms at Playa Caracol Hotel & Spa includes premium bedding, a private bathroom, and a balcony or patio with views of the pool or sea. Guests will find complimentary Wi-Fi, LCD televisions, and safes in every room.

Dining Options

Dining options at Playa Caracol Hotel & Spa include Playa Caracol Restaurant, which serves traditional regional and national dishes. Guests can also enjoy drinks at the poolside cocktail bar and lobby bar, which features live sports broadcasts.

Leisure & Services

Recreational amenities include a pool, an outdoor hot tub, and spa services offering a variety of treatments. For fitness enthusiasts, a gymnasium is available on-site.

Location & Services

Playa Caracol Hotel & Spa features convenient amenities such as concierge services, a business center, and a gift shop. The hotel is also situated 5.5 miles from the Castle of San Juan de Ulúa and offers easy access to local attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room

Max:

4 persons

16 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Veracruz 5.6 km

Airports

General Heriberto Jara (VER) 11.2 km

El Lencero (JAL) 99.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“My room was impressively spacious and extremely comfortable, providing a perfect retreat after a long day.” view full review

Relaxing Massages

“The massages I received were really good, particularly with Naty, who provided a professional and soothing experience at a great price.” view full review

Delicious Dining

“The restaurant offered a good menu with tasty dishes, all at very reasonable prices, making every meal a joy.” view full review

Accessible Amenities

“The pool area was well-organized with thoughtful assistance for arranging chairs and umbrellas, enhancing the overall experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool
Children's play area

Spa & Leisure

Seasonal outdoor pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Mocambo 526, Veracruz, Mexico

Map view

Avenida Mocambo 526, Veracruz, Mexico

City landmarks

Boulevard Adolfo Ruiz Cortines No. 3497 Zona de Boca del Rio

WTC Veracruz

820 m

Night club

Puerta de Alcala Veracruz

630 m

Shopping Area

Andamar Lifestyle Center

1.1 km

Mall

Plaza Vela

630 m

Beach

Playa Tumbao

860 m

Mall

Cinebox Black

1.2 km

Beach

Playa Boca Del Rio

2.1 km

Theatre

Foro Boca

2.9 km

Beach

Playa Santa Ana

2.5 km

Camino Real

Museo En Un Barco De Guerra

2.6 km

Reserva Natural Estatal Arroyo Moreno

2.7 km

Casino

Big Bola Casinos Veracruz

2.8 km

Casino

Casino Arenia

3.0 km

Museum

Canonero Guanajuato

3.3 km

Night club

Industrial

3.2 km

Stadium

Luis Pirata Fuente Stadium

4.4 km

Aquarium

Acuario de Veracruz

6.6 km

Beach

Playa la Bamba

3.7 km

Mall

Plaza El Dorado

3.8 km

Casino

Jackpot

3.8 km

Pata de Perro Travel

4.1 km

Museum

Casa Museo Agustin Lara

4.5 km

Boulevard Manuel Avila Camacho # 2869

Arenia Casino Boca Del Rio

4.3 km

Playa Costa-Verde

4.6 km

Av Las Americas 3495 Col. Ylang Ylang

Las Americas Centro Comercial

4.7 km

Miguel Aleman Esq. Simón Bolívar

Herpetario Patrulla Animal

4.9 km

Boulevard Manuel Avila Camacho S/N P laza Acuario local No. 1

Wax Museum of Veracruz

6.7 km

Museum

Ripley

6.7 km

Nearby

Mall

Playa Mocambo Free

430 m

Restaurants

Villa Rica Mocambo

100 m

Av Mocambo 527

Restaurante Bar Gandara

230 m

Calle Calzada Mocambo 12

Fogon Do Brasil

230 m

Interior De Plaza Mocambo

La Intimidad

990 m

Viveros La Playa

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

7.7

Location

9.0

Service

7.7

Dining

7.7

Jane

United States, March 2024

7.8/10

I had a mixed experience at this hotel. The rooms offer a great sea/pool view from the terrace and are comfortable and clean, but they could use a good dusting once a week. The service was very nice, with friendly and helpful staff, although there was little English spoken. The location is excellent, right on the beach with a beautiful greenery surrounding it. The dining experience was nice with succulent steaks. Overall, a decent stay with some room for improvement.

Rooms

8.0

The rooms are comfortable and clean with a beautiful sea view.

Service

7.0

The staff was really nice, friendly, and helpful, but there was very little English spoken.

Location

9.0

The hotel is right on the beach with lovely greenery around and still conveniently close to the airport.

Dining

7.0

The dining experience, especially the succulent steaks, was enjoyable.

Facilities

8.0

The overall facilities offered were good, indicating value for money.

Jerry

United States, December 2023

7.8/10

I had a mixed experience at this hotel. While the rooms had a beautiful sea view and were comfortable and clean, they could definitely use a thorough dusting weekly. The staff at check-in was very nice, although there was a slight language barrier. The location right on the beach was wonderful, and the dining options were satisfactory.

Rooms

7.0

The rooms with a beautiful sea view were comfortable and clean, but could use a good dusting once a week.

Service

7.0

The check-in staff was very nice, but had limited English-speaking ability.

Location

9.0

The location was great, right on the beach with a lovely garden and local feel.

Dining

8.0

The dining experience was nice, offering tasty options.

Facilities

8.0

The facilities were good, with a nice blend of amenities.

Vincent

United States, July 2023

8.4/10

The hotel offers a comfortable stay with beautiful sea and pool views from the terrace. The rooms are clean and comfortable, although some updates are needed. The staff is very friendly and welcoming, providing great service. The location is excellent, right at the beach and close to the airport, offering convenience. The dining experience is enjoyable with nice regional products.

Rooms

8.0

The rooms are comfortable and clean, with a great sea/pool view from the terrace.

Service

9.0

The staff was very nice and helpful throughout my stay.

Location

9.0

The hotel is conveniently located right at the beach and just 20 minutes from the airport, making it easy to access.

Dining

8.0

The dining experience is nice, offering regional products to enjoy.